Just pulled this out of the novajet manual, I don’t have one of these myself but it may help. Off the record, on our colorcamm we sometimes get cartridge error when the machine is looking for cartridge but it isn’t installed. For example if I set a job up using spot blue but neglet to install the cartridge (yes it has happened!) it just stops. You have I take it installed all the necesary cartridges for the job??
http://homepage.ntlworld.com/andyblacke … nition.pdf
you may of already tried it but you never know it may work
(If it appears I’m out of my depth I’m sorry, just trying to help!)