-
Signlab dongle problem – What are my options now?
Hi Guys,
I have been bumping along for a good few years with a second hand Signlab software and cutter.
I was making plans to upgrade but things have exhilarated somewhat as my wife bumped my dongle with the vacuum cleaner rendering it a dead stick!
I was wondering if anyone can hazard a guess as to my position with Cadlink now?
Will they still trade it in?
I have no record with them as it was bought second hand, Help!D.
-
3 Replies
-
Not sure if your on the old style or new USB stick type, but take a picture of the dongle close up showing the Security Number on it and send them an email.
they will probably ask you to send it in a jiffy bag by post and on receiving it replace it with new for a small replacement fee.try contacting them directly: https://www.cadlink.com
-
I think that a replacement USB dongle is now about £100 +VAT. You’ll need to send your damaged one to Cadlink first.
-
We damaged one when we moved, silly husband left it sticking out the computer.
Cost £75 from what I remember.
They can send u a temporary one until they receive your back, then the send a file to put in the dongle.
We just sent ours back and got it returned 3 days later
They’ll need the dongle number of it
Log in to reply.