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  • Signlab 8 on windows 8 64bit

    Posted by Stephen Morriss on January 2, 2013 at 11:18 am

    Happy new year to everyone, hope you all had a good Christmas and Santa brought you something "special" :lol1:

    I’m trying to get Signlab vinyl pro to work on Window 8 64bit, the program is working and seems fine it when I try to setup my Summa D60 cutter that the problems start.
    I’m using the USB driver but when I try to select the Summa usb driver signlabs tells me there is a problem with summau.dll, this is present in the signlab folder along with summausb.dll.

    I’ve downloaded the latest plotter drivers from cadlinks website and installed them, maybe I need to delete the old ones first?
    Signlabs update wizard keeps failing to update, it does find the file needed it’s just the download fails so I’m trying with the earlier version and it may have a problem with 64bit. I’ve asked cadlink about this but they haven’t got back to me yet.
    I have signlab working and cutting with no problems on a windows 7 64bit computer but this isn’t convenient as it’s my partners design computer.
    The windows 8 computer can communicate and cut via usb using the summa winplot plugin.

    If you’ve any ideas or advise that’d be great thanks.

    Steve

    Peter Dee replied 11 years, 2 months ago 4 Members · 10 Replies
  • 10 Replies
  • Frank Droog

    Member
    January 2, 2013 at 1:49 pm

    what is the exact error message you are getting?

  • Stephen Morriss

    Member
    January 2, 2013 at 2:43 pm

    Hi

    I can’t remember at the moment, I’ve booted back into XP (dual boot for now) so that the computer is usable for cutting and I’ve also got to sort out a few other items.

    I think the error message was along the lines of "there was an error with summau.dll" it also had the file path to the signlabs 8 folder.

    I’ve just had the link to manually download the latest V8 patch file as well so when I get chance later tonight I’ll switch back over and patch signlabs and try again.

    Steve

  • Frank Droog

    Member
    January 2, 2013 at 4:09 pm

    really ought to be no problem
    I have windows 8 64bit
    I have a Summa S120 plotter driver loaded.

    Click on Cut/Tooling Options.
    If you get a DLL error doing this, then your summau.dll is corrupt/missing or for a differant version of Signlab.

    fyi, im the guy that writes the cutter drivers for Signlab.
    So, glad to help and interested in any cutter driver issues.

  • Stephen Morriss

    Member
    January 2, 2013 at 4:48 pm

    Hi Frank

    Thanks for the reply, good to know it should work then.

    I do get the DLL error when to tool options and trying to select the Summa usb driver.
    I’ll try to have another go later tonight when I’ve cut everything needed today.

    Can I manually delete the old DLL and then reinstall it via the Signlab plotter update.exe?

    I’ve also downloaded the update patch for signlab so hopefully I can get it to the latest version before trying again.
    I did have the DLL problem at forst with the win7 computer but then I tried again and it worked so maybe it had the same problem.
    I’ve also noticed that there are 2 options for the plotter update file but I’m not clear how you find which build of signlab I have, the about box doesn’t say a build number just revision 1 then revision build 6424:6427M
    The plotter drivers are for build 1-8 or build 9-13

    Thanks
    Steve

  • Frank Droog

    Member
    January 2, 2013 at 6:54 pm

    yes you can manually delete the dll

    By the way, if you install Signlab, and then Update Signlab, you dont need to download the plotter driver installs.
    The latest Plotter Driver Installer is included in the Update Signlab.

    As a matter of fact, i would recoomend Not dowloading the plotter drivers seperatly. There is a chance it could actually install an older driver dll.

    I may write the drivers, but i have nothing to do with the Driver Installs or web updates.

    So definatly, install and Update Signlab. Dont download the plotter driver updates.

  • Stephen Morriss

    Member
    January 5, 2013 at 1:42 pm

    Just a quick update.

    I deleted the summau.dll, ran the update with the downloaded patch file and setup the SummaUSB driver no problems and now I’ve got a working Signlab 8 in windows 8 64bit, cutters working fine etc so now I just have to get the rest working 😉

    Thanks for the help Frank

    Steve

  • Peter Dee

    Member
    January 5, 2013 at 1:50 pm

    I run SL 9.1 on Win7 Pro 64bit and found that installling a Summa D60R through Signlab would not create a functioning port.
    Installed via the Summa driver CD which created SummaUSB port and worked perfectly.

  • Ray Wilcox

    Member
    January 16, 2013 at 1:41 pm

    When you install a Signlab plotter driver for a USB cutter, in most cases you will also have to run the cd (or download) supplied by the manufacturer to create the USB port on your PC.
    The signlab driver does not create the USB port. The normal error when the USB port does not exist is "Cannot open output pipe".

  • Stephen Morriss

    Member
    January 16, 2013 at 2:03 pm

    That’s handy to know Ray, I just assumed that Signlabs driver did everything.

    Fortunately Summa have updated their USB cutter driver for Win8 64 bit so all the Summa stuff worked fine which let me know it was a Signlabs problem, installing the update sorted it though.

    Steve

  • Peter Dee

    Member
    January 18, 2013 at 4:51 pm
    quote Ray Wilcox:

    When you install a Signlab plotter driver for a USB cutter, in most cases you will also have to run the cd (or download) supplied by the manufacturer to create the USB port on your PC.
    The signlab driver does not create the USB port. The normal error when the USB port does not exist is “Cannot open output pipe”.

    I wish that was made clear in the install instructions; I spent hours trying to fathom it out.

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