Sign Vinyl Fading, how would you deal with the situation?
This job is done is 2016. MacTac MaCal 9800
(8-10 years outdoor life)
Some parking signs and small light box.
No budget for translucent vinyl and client was happy to have the same on the light box. Light box is never on, anyway.
Light box is exposed on the sun during all day from sunrise to sun set.
Light box has faded a little.
Client walks on my street and while I put graphics for on another client on his van (client stands near me) and we both hear the complain. “My sign has faded – I was expecting to get more that 4 years out of it”
I was shocked. In 24 years I never had such a complaint. MacTac is my choice of vinyl only when client insist on a particular colour.
I went on site and is not a big deal. (But. In a way it is a big deal. This is the first time I see what is sold like 8-10 years vinyl to fade after 4 years. Having said that the same vinyl will have 1 year warranty in Dubai for example.
Parking sign have not faded.
To replace this will not cost me a lot of money and time. But, it upset me little, I felt little bullied, the complain was done in a strange fashion and in front of another client.
Car paint fades (especially red) and yet we dont go back to the dealer expecting free car polish.
I will change this. Ok. But with what material. This is already 8-10 year vinyl.
Please write me your toughs