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Sales & following up quotes
Having one of those days (and it’s just gone 10am)
We’ve put a couple of large quotes in for some reasonable signage jobs.
Initial meetings were promising, and we’ve followed the quotes up.
One has told us we were miles out on price, I’ve had a look at the price again, spoken with the supplier of the built up letters, they’ve come back and we could shave over £2000 of the job :yikes: Customer hasn’t told us how far out we are, but to be able to save £2000 didn’t bode well :bangshead:
Second one we quoted new signage, and a whole manner of other stuff to go with it. As it’s a cladded building we quoted on installing 2 sign trays @ 16×4 ft. When we spoke to them last week, we were told that they’d have a look and send something over later that day. Nothing arrived, another call today and they’re getting alternative quotes.
Understandable and I don’t object to that, my main concern is that these alternative quotes may not be like for like. I’ve since revised the quote, with the cheaper option of flat panels rather than trays.
I’m now racking my brains how to convert a few more quotes?
Do we ask if they get any cheaper comparative quotations to contact us as we may be able to compete on a like for like basis?
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2 Replies
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I dont think your supplier of built up letters has done you any favours, £2000 difference!!!!!! I wouldnt be in a rush to use them again. Why couldnt they quote you the second price the first time?
As for being undercut by other sign co’s…
I think its just a "hidden cost" of pricing at your desired price points, there are some hungry , well established companies out there looking to keep their labour force busy, maintaining better margins is getting harder IMO ( it is in the marketplaces I trade in anyway) If I cant sell for more, I try to produce for less.
And back to a golden oldie….I dont think your clarity software does you any favours…it adds in too much cost IMO :smiles:
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£2k was what we could take off our quote when they revised their price. 2 large identical signs.
I get those with workforces looking to keep them busy, especially as Christmas usually slows things down.
I suppose part & parcel of dealing with bigger customers, we will fid ourselves pitching against larger companies who have the workforce to handle more work.
Looking to streamline the sales process, speed up the conversions into sales.
I can’t even blame clarity as it was all bought in, i manually built the quote at what I thought wasa decent margin. :bangshead:
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