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Roland GR 640 2nd cutter same problems! VG nothing but issues too
Hi all
Hopefully Roland will ring me after seeing this as no reply!
Two new machines £20.000 Cash, problems every weekDoes anyone have alignment issues on a GR?
We are now on our second GR that was replaced by Roland due to so many issues
This one seems not much better!
Roland came out to change some wheels which I did not see how that would make any difference to alignment
and has not one bitI have sent email with pictures and no dam reply, fed up!
On a long cut even on a 1500mm cut it runs out and the cut does not meet up on stripes and graphics, Some times as much as 5-8mm!
we always run the vinyl through first before cut, Always perfect before cutI have two new Rolands nothing but issues for 12 months, The printer (VG 640 12 months old now) never been right, it was not even built to a standard with bits missing off the head causing massive issues with the head clipping the clips and smashing the head weekly
I also Have massive problems with alignment still on the printer, Print and cut test is fine, Crazy!
We were sent some rubber spacers! Not a clue what they were for, How to fix them and seemed pointless, No call no instruction
Then the head smashed a clip and had a new head replaced,The issue never went away after an engineer came out so I took it into my own hands to find the head was actually missing parts and the back bar was stuck on with Glue!Bring back my GCC Jaguar cutter and Cadet Printer, a quarter of the price no issues what a big mistake!
We are a very busy company and I’am so frustrated, Can anyone recommend a top end cutter that is accurate and fast?
Cost is not an issue and never was when we purchased the roland’s, I was under the impression Roland machines were top endDrained fed up loosing money and really really annoyed with the whole experience of Roland
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