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  • Problem with my Uniform Cadet, please help?

    Posted by Roy Roffey on September 2, 2010 at 9:50 pm

    is….

    my cadet 30 has a little tantrum…
    i will send a job, it will start to print then it will stop, the screen will display now processing and still nothing….at first i left it for a hour and got fed up.
    Now it is doing it more often. i will turn the cadet off and then on and it will run again?????

    any ideas???

    roffs

    David Rowland replied 13 years, 7 months ago 11 Members · 24 Replies
  • 24 Replies
  • Robert Lambie

    Member
    September 2, 2010 at 9:53 pm

    daft as it may seem, have you tried shutting everything down and rebooting? computer included? also… have you tried sending a different file?

    silly maybe, but its worked in the past for me for now real reason i could figure.

  • David Rowland

    Member
    September 2, 2010 at 10:01 pm

    it is related to computer side thats for certain.

  • Roy Roffey

    Member
    September 2, 2010 at 10:01 pm

    Hey rob,
    Yeh tried shutting down and re-booting the machine, at first I thought a crappy cable or something but no joy!
    Roffs

  • Robert Lambie

    Member
    September 2, 2010 at 10:16 pm

    try the pc too mate, try a new file also. just send something you have done before and see if that prints? worth a go? 😀

  • David Rogers

    Member
    September 2, 2010 at 10:45 pm

    If like me you ‘accidentaly’ gathered a collection of ripped jobs that came to hundreds of gigabytes – ditch the stuff out of the lists / queues you are not likely to ever use again…like 99% of it!

    Sped up the PC & Wasatch no end.

    MAY help.

  • Andrew Blackett

    Member
    September 3, 2010 at 6:19 am

    Room temperature could be too cold or maybe power saving on pc shutting it down?

    Andy

  • Unknown Member

    Member
    September 3, 2010 at 6:53 am

    Agree with Andy on this one, we had the same problem turned out to be room temperature….We placed a small heater under the control unit of our roland and its set on a timer so it comes on about 2 hours before we get to work…..It works a treat…

    Being a typical man i refuse to read manuals, if i had done in the case of our printing problem it very clearly states that the machine needs to be run at a certain temperature.

  • Roy Roffey

    Member
    September 3, 2010 at 8:18 am

    Great tips guys – many thanks..

    Got the IT guy coming next week so that should tell me if its a PC thing..

    Cheers all..

  • Gert du Preez

    Member
    September 3, 2010 at 8:44 am

    I had the same problem on both my SP540 and RS640.

    As you said, if you switch the printer off and on again, it works fine again.

    Turns out the problem was with the network connections. The computer was on the wireless LAN for the office, and the printer would stop as soon as the antivirus did a network scan. I disabled my W LAN, and no problems since.

    Touch wood. (Been OK for 2 months since, so maybe I’m out of the woods on this one!)

    Now I’ve got a dozen flashdrives circulating between me and the designers – a problem all on it’s own 🙄

  • Stephen Morriss

    Member
    September 3, 2010 at 9:50 am

    I’ve had this happen about 3 times in the 4-5 years I’ve had the Cadet, I just ended up switching off the printer and leaving it for a few minutes and then switching it back on again. Seems to have worked every time.
    I’ve also got mine on a large UPS, computers as well.

    Steve

  • Roy Roffey

    Member
    September 3, 2010 at 8:52 pm

    so…the saga continues…..

    turned out today the thing will not work at all.
    can open a job in troop, rip it and send to print but no communication to the printer..

    the printer will print test prints and enviro math etc so no probs there??

    do you thing un installing and re installing troop might help????

    roffs

  • Peter Mindham

    Member
    September 4, 2010 at 10:17 am

    Have you tried changing the cable to the printer intermittent fault? Maybe its just jealous of the Mimaki?

    🙂

    🙂 Peter

  • Stephen Morriss

    Member
    September 4, 2010 at 12:44 pm

    Sounds a bit more serious than just needing to reinstall troop.

    Go onto the Roland site and download the printer driver, this installs a separate printer so you can print from Corel etc.
    It may already be installed so check in your printers.

    If you can print from say Corel then it’s Troop, if not it’s the cable, usb port or the board on the printer.

    Try another cable or usb port as well.

    Steve

  • David Rowland

    Member
    September 4, 2010 at 12:48 pm

    If this cadet thing is connected to the PC via network cables, then I am thinking it is DHCP and routers. Have you recently changed your router?

  • Stephen Morriss

    Member
    September 4, 2010 at 12:58 pm

    The 300’s are connected by USB Dave, or they were, maybe the later ones are network connection?

    Steve

  • David Rowland

    Member
    September 4, 2010 at 5:18 pm

    USB Drop out can be a USB power issue if using stupid USB hubs…. what else… microsoft runs the driver so cant blame them…. try and different usb socket sir

  • Roy Roffey

    Member
    September 4, 2010 at 8:42 pm

    tip top…

    got a new lead today so will try all of the above and let you know what happens..

    roffs

  • Colin Hibbitt

    Member
    September 4, 2010 at 8:48 pm

    hi roy – was there enough Magnetic???

    we also have this problem occasionally- for us its seems to be a network problem – but again a quick reset and switch off – it seems to go away

  • Roy Roffey

    Member
    September 5, 2010 at 11:16 am

    hey col,

    yes, got through by the skin of our teeth !! got your replacement coming tomorrow so i will give you a bell mate…..BEER TIME SOON ????

    roffs

  • Roy Roffey

    Member
    September 6, 2010 at 7:17 pm

    update…..

    the prize goes to DAVE R….\usb was the culprit….

    thanks for all the help guys

    roffs

  • David Rowland

    Member
    September 6, 2010 at 10:11 pm

    Roffs, time to get hoover out and clean that PC up…. oh this will get u in the mood http://www.youtube.com/watch?v=f4Mc-NYPHaQ

  • Chris Wool

    Member
    September 6, 2010 at 10:18 pm

    that’s it Dave has got a thing for hovers. 😀

    pleased you are sorted Roy

  • Roy Roffey

    Member
    September 6, 2010 at 10:36 pm

    WRONG !!!!!

    sssssooooooo wrong…

  • David Rowland

    Member
    September 6, 2010 at 11:34 pm

    what you mean wrong, ur Saturday morning outfit isn’t it?

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