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  • problem with my pcut ct series

    Posted by neilcallaway on November 10, 2008 at 9:45 pm

    hi I’m using sign lab with my pcut and have and only a few teething problems but most of the time its great, last it went off on one half way through a job which occasionally it does, then today as I’ve tried to cut something it wont respond at all, sign lab is sending the job but the cutter is not responding at all 🙁 i have rebooted,change I’ve leads reset the cutter and still nothing, there is also nothing wrong with the usb ports on the PC.
    please can someone help?
    many thanks Neil

    neilcallaway replied 15 years, 4 months ago 3 Members · 3 Replies
  • 3 Replies
  • Ian Muir

    Member
    November 10, 2008 at 10:20 pm

    I’m afraid I have no knowledge of pcut, can you not get advice from where you bought it or the manufacturer, sounds like a plotter problem rather than a software one from what you are saying.

    Ian :lol1:

  • David Rogers

    Member
    November 10, 2008 at 10:40 pm

    Still, might be worthwhile contacting CADLINK (Signlab) as they will probably have the most up to date driver.

  • neilcallaway

    Member
    November 15, 2008 at 1:55 pm

    i have undated my software but still no joy, the software is sending the data OK and i believe the cutter is receiving it, as when i turn off the cutter it says " connection break " does anyone know if there is a creation technical support or website i can try and solve my problem? thanks again guys
    Neil

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