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  • Onyx 22.5 Layout Tool Cut Issue

    Posted by David Hammond on February 22, 2025 at 1:31 pm

    Experiencing an issue with Onyx layout tool, and cutting files on our Graphtec FC8600.

    Print and cut works fine without using the layout tool.
    However with a fleet of vehicles to brand, I want to print the graphics in groups IE 6x logos, then get onyx to print X sets of 6, cutting them in batches for accuracy. Hence using Layout Tool.

    When cutting the job that was set up in the layout in Cut Server, the cut drifts the further to left of the cutter.

    Any suggestions, reinstalled onyx, and tested the cutter, I have an incline it’s software related, but can’t see an obvious fix.

    George Zerbino replied 2 months, 2 weeks ago 3 Members · 6 Replies
  • 6 Replies
  • David Hammond

    Member
    February 22, 2025 at 5:43 pm

    I seem to have found a fix.

    Turning off the segmental cutting, and just using 4 marks in Onyx.

    Not too bad on this job as the logos are only about 900mm long, which might be an issue on longer runs.

  • Robert Lambie

    Administrator
    February 22, 2025 at 11:00 pm

    Hi David

    I know you are saying it is a software issue, could it be a tracking or inconsistent contour cutting?
    I am probably misinterpreting what the problem was, but we have had similar hiccups.
    Sod’s law is it always happens when you least need the hassle. 🤨

    • David Hammond

      Member
      February 23, 2025 at 5:18 am

      It only does it when the job is set up using the Layout tool. The same job set up using the print & cut quick set cuts bang on.


      Using only 4 marks in cut server not the segment cut is spot on too.

      Calibrated the plotter that’s right too.

      Everything points to a software glitch if it reads the intermediate segment marks created in the layout tool.

  • George Zerbino

    Member
    February 23, 2025 at 8:16 am

    Hi David,
    I had the same issue on version 21, so much so that I had to stop using the layout tool (worked fine in version 18).
    Tried version 22.0 when it came out as I could upgrade to it for free, this was even worse.
    I reported all the bugs on every occasion with screenshots and test files, but never got sorted.
    Since then I prepare all my files in coreldraw beforehand (nesting, repeats, etc) and print & cut from those without issues.
    Regards, George

    • David Hammond

      Member
      February 23, 2025 at 8:18 am

      Glad it’s not just me! It has driven me round the twist. Try using 4marks in Onyx cut server see if that fixes it for you?

      It’s in the configure cutter, setting can screenshot it when I am in tomorrow.

      • George Zerbino

        Member
        February 23, 2025 at 8:21 am

        Will give it a try with just 4 but I tend to do long-ish runs so I prefer to use multiple registration points at a maximum distance of 500mm apart (Summa plotter).
        Certain jobs I even do at 150mm apart!

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