Customers an absolute nightmare through this whole covid situation?
Anyone else finding customers an absolute nightmare through this whole covid situation. People have turned into animals.
No one can wait. No one pre-plans anything. I get emails at 5pm on a Sunday night and they stamp there feet when there told no you can’t have it for 8am Monday.
The phone rings continuously the day before places are ment to open with last minute people that also don’t like the answer no.
Literally telling people 10-15 working days for some items and by day 5 am getting dogs abuse and screen shooting emails and circling what I said and sending it back. Still not happy.
Jobs quoted in March, finally signed off at 10pm at night (last night) can I have it for the 1st of august. No you can’t. Job lost.
Is it just me or is this everywhere. I don’t mind the odd few. Sometimes people forget things. It is what it is. But 100+ a week is making me want to greet my wee eyes out. I think what worse is when it comes to the enquiry it’s all laid out and explained, this is the crack and all are fine and appreciate what’s going on and that we are busy. Until day 5. Or in some cases day 3.
On a side note am 95% certain that as the forum took a wee while to load it said Paul Hughes stalked someone 😳😂